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SAP CRM Functional Online Certification Training

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SAP® CRM Functional Online Training for CRM Professionals

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multisoft virtual academy
4.8 ★ Rating
1000+ Reviews
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Mode: Virtual

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$ 590
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Upcoming Batches

16 May 2026 30 06:00 PM - 10:00 AM Sat, Sun
17 May 2026 30 06:00 PM - 10:00 AM Sat, Sun
23 May 2026 30 06:00 PM - 10:00 AM Sat, Sun
24 May 2026 30 06:00 PM - 10:00 AM Sat, Sun

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Instructor-Led Online Training Parameters

Course Highlights

Duration: 30 Hrs

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Lifetime E-Learning Access

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One to One Training
Instructor-Led Online Training Parameters

Course Highlights

  • Hands-on sessions
  • Lifetime E-Learning Access
  • 30 Hrs Training
  • Experienced Trainer
  • Hands-on sessions
  • Lifetime E-Learning Access
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SAP CRM Functional Corporate Training & Certification Program Course Overview

Businesses are now working under a competitive environment and every organization has to keep a focus on its biggest asset i.e Customers. Hence, this gave a rise to the need of a software that can help the companies handle the Customer related data and this need was aptly satisfied by the SAP® CRM Functional software for an effective handling of the Customer Relationship Management (CRM).

Multisoft Virtual Academy avails the SAP CRM Functional online training course that will help the aspirants to earn the functional capabilities through learning various scenarios. Also, after the successful completion of the course, candidates will be able to work on the following:

  • Creating Business Partners
  • Business partner Grouping
  • Model Organization of CRM
  • Territory Management
  • Creating of Hierarchy and Category
  • Assigning Employee Hierarchy
  • Managing Business Activities
  • Partner Processing and Determination Procedure
  • Data flow in Business Transactions
  • External List Management
  • Customizing Opportunities
  • Handling Service Processes
  • Business Roles & Work Centers

The other courses that fall under the CRM category available from other vendors are covered in Microsoft Dynamics domain for getting a deep understanding of the CRM concepts.

SAP CRM Functional Corporate Training & Certification Program Course Content

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  • Introduction
  • CRM Concepts
  • Organization Model
  • Territory Management
  • Product Master
  • Activity Management
  • Basic functions
  • Sales Transaction
  • Data Flow
  • Marketing Management
  • Lead Management
  • Sales Opportunity Management
  • Service
  • CRM Contact Channels
  • Terminology

Target Audience

The SAP® CRM Functional online training is best suited for the professionals or freshers:

SAP CRM Functional Corporate & Certification Program Trainer Profile

Build strong SAP CRM Functional Corporate & Certification Program skills under expert trainers with 13+ years of industry experience, focusing on real-time project handling, integrations, and financial system implementations.

13+ Years Experienced

Our SAP CRM Functional Corporate & Certification Program trainers bring over 13+ years of hands-on industry experience.

Trained 3350+ Professionals

Our SAP CRM Functional Corporate & Certification Program trainers have trained over 3350+ students in real-world cloud courses

Real-time Project Learning

Gain practical knowledge through live projects guided by industry-certified trainers.

Hands-on Learning Approach

Experience practical learning through real-world scenarios, case studies & industry assignments.

Certification Training Guidance

Get expert guidance to prepare, practice, and successfully clear certification exams.

Customized Training Delivery

Training is tailored to course content based on learner requirements and industry needs.

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SAP CRM Functional Corporate Training & Certification Program Certification

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